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Privacy Policy

BlueTape Exchange Inc. ("BlueTape Exchange," "BT Exchange," "we," or "us") values your privacy and wants you to understand how we collect, use, disclose, and safeguard your information. This Privacy Policy ("Policy") applies when you visit bluetapexchange.com (the "Site") or use any related applications, portals, or services that link to this Policy (collectively, the "Services"). For clarity, BlueTape Inc. provides certain back‑office and financing support to BlueTape Exchange, and your information may be shared with BlueTape Inc. as described below.

Capitalized terms not defined here have the meanings given in our [Terms & Conditions]. If you use the Services on behalf of a business, you represent that you are authorized to bind that business to this Policy.

1. Information We Collect

We collect three broad categories of information:

Category

Examples

Source

Identifiers & Contact Data

Name, physical address, email, phone, government ID (SSN, EIN, ITIN)

You • Your employer • Credit bureaus

Commercial & Financial Data

Purchase history, payment card/ACH details, credit limits, financing terms

You • BlueTape Inc. factoring program • Payment processors

Internet / Device Data

IP address, browser type, device IDs, referring URLs, geolocation, usage logs

Automated collection • Cookies & pixels

Sensory & Security Data

Call recordings, CCTV footage (warehouse will‑call), voice mail

Our customer‑support systems

Professional Data

Job title, license numbers, trade references

You • Third‑party verifiers

We do not intentionally collect sensitive personal data (e.g., race, health, biometric templates) except where required for identity verification under anti‑fraud or “Know Your Customer” laws.

2. How We Use Your Information

We use Personal Information to:

  1. Provide Services. Process and ship orders, finance invoices, maintain accounts, and operate the Site.
  2. Underwrite & Manage Credit. Evaluate credit applications, monitor account health, and perform collections.
  3. Communicate. Send confirmations, invoices, statements, marketing, and critical service notices.
  4. Improve & Secure. Debug, perform analytics, develop new products, prevent fraud and cyber‑attacks.
  5. Comply with Law. Satisfy legal, tax, accounting, and regulatory obligations.
  6. Corporate Transactions. Facilitate mergers, acquisitions, or asset transfers.

3. Legal Bases for Processing (EEA/UK)

Where the GDPR or UK GDPR applies, our processing is based on: (a) contract (to perform the Services); (b) legitimate interests (e.g., fraud prevention, product development); (c) legal obligation; or (d) consent (for optional marketing or location services).

4. How We Share Information

We share Personal Information with:

  • Affiliates. BlueTape Inc. for credit underwriting, factoring, and IT support.
  • Service Providers. Cloud hosting, payment processors, email/SMS vendors, logistics carriers, analytics providers, professional advisers.
  • Government & Law Enforcement. When legally required or to protect rights, safety, or property.
  • Business Transfers. In connection with mergers, restructurings, or asset sales. We do not sell Personal Information for monetary consideration.

4. How We Share Information

We share Personal Information with:

  • Affiliates. BlueTape Inc. for credit underwriting, factoring, and IT support.
  • Service Providers. Cloud hosting, payment processors, email/SMS vendors, logistics carriers, analytics providers, professional advisers.
  • Government & Law Enforcement. When legally required or to protect rights, safety, or property.
  • Business Transfers. In connection with mergers, restructurings, or asset sales. We do not sell Personal Information for monetary consideration.

5. Cookies & Tracking Technologies

We use cookies, pixels, device fingerprinting, and similar tech to remember preferences, secure accounts, and measure marketing effectiveness. You can control cookies through your browser settings but some features may not function.

6. Your Rights & Choices

6.1 Email & SMS Marketing

Click UNSUBSCRIBE in any marketing email or reply STOP to SMS to opt‑out.

6.2 State Privacy Rights (California, Virginia, Colorado, Connecticut, Utah)

Residents may: (i) request to know/access categories and specific pieces of Personal Information; (ii) request deletion; (iii) request correction; (iv) opt‑out of targeted advertising or “sharing.” Submit requests at [email protected] or 855‑428‑1185. We will verify identity before fulfilling requests.

6.3 EU/UK Data Subject Rights

EEA and UK residents may exercise access, rectification, erasure, restriction, portability, and objection rights by contacting [email protected]. You may lodge a complaint with your local supervisory authority.

6.4 Do Not Track

We do not respond to DNT signals at this time.

6. Your Rights & Choices

6.1 Email & SMS Marketing

Click UNSUBSCRIBE in any marketing email or reply STOP to SMS to opt‑out.

6.2 State Privacy Rights (California, Virginia, Colorado, Connecticut, Utah)

Residents may: (i) request to know/access categories and specific pieces of Personal Information; (ii) request deletion; (iii) request correction; (iv) opt‑out of targeted advertising or “sharing.” Submit requests at [email protected] or 855‑428‑1185. We will verify identity before fulfilling requests.

6.3 EU/UK Data Subject Rights

EEA and UK residents may exercise access, rectification, erasure, restriction, portability, and objection rights by contacting [email protected]. You may lodge a complaint with your local supervisory authority.

6.4 Do Not Track

We do not respond to DNT signals at this time.

7. Data Security

We employ administrative, technical, and physical safeguards (TLS 1.2/1.3 encryption, SOC‑2 certified data centers, role‑based access controls). No system is 100 % secure; please notify us immediately if you suspect unauthorized activity.

8. Data Retention

We retain Personal Information for as long as (i) your account is active, (ii) needed to fulfill the purposes outlined, or (iii) required by law (e.g., seven years for tax/financial records). We then securely delete or anonymize data.

9. Children’s Privacy

The Services are intended for users 18 years and older. We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it.

10. International Transfers

We may transfer Personal Information to the United States and other jurisdictions. Where required, we rely on Standard Contractual Clauses or other approved safeguards.

11. Third‑Party Links & Services

This Policy does not govern third‑party websites or services linked from the Site. Review their privacy notices before providing information.

12. Changes to This Policy

We may update this Policy periodically. Material changes will be posted on the Site with a revised “Last Updated” date and, where required, we will notify you via email or in‑app notice.

13. Contact Us

Questions? Email info@bluetapexchange.com or call 855‑428‑1185, or write to 8300 Greensboro Drive, Suite L 1‑662, McLean, VA 22102, USA.